Shipments and returns

Deliveries

Order processing takes us from 5 to 12 calendar days according to the order. You will receive an order confirmation with a link allowing you to follow the delivery of your parcel.

Facteur Céleste delivers both in France and abroad (see price lists below). The deliveries are made by La Poste Colissimo (delivery without signature) in 5 working days for France, up to 15 days on average for other countries. If you are away the day of the delivery, the postman  will leave with you a calling card in your letterbox, which will allow you to collect your parcel from your post office within 15 days.

 

Collection from Facteur Céleste

You can pick up your order at Facteur Celeste directly : 2 place de la Fraternité 93100 Montreuil FRANCE. Please contact us to organize the pick up : contact@facteurceleste.fr.

Delivery costs

Delivery costs are calculated according to the total weight of your order and according to your zone of delivery.

The delivery is free from 80€ TTC of order.

Returns

You can return your order within 7 working days to 17 rue Pierre Honfroy 94200 Ivry sur Seine FRANCE, in original package, and mentioning your number of order, your name and address, the reference of products, and reasons for return.